The purpose of the Default Prevention Department is to assist and help student loan borrowers. Our primary goal is to help students gain a full understanding of the loan process from the beginning to the repayment of those loans. Our approach begins with educating students on all aspects of student loan borrowing beginning with the basics of understanding the types of loans available, deferment & forbearance, repayment options and responsibilities, consequences of defaulting and how to repay student loans within the shortest amount of time.

Through our efforts of in-class presentations, financial literacy program, and one-on-one conversations, we develop students to make well-thought-out decisions regarding every aspect of their financial endeavors. We are available to assist borrowers that are struggling to repay their loans and can help them apply for deferments and forbearances. We can answer questions and address concerns at any time.

We’ve teamed up with Solutions at ECMC to answer all of your student loan repayment questions. Solutions is a service of the non-profit organization ECMC and is dedicated to helping students manage educational loans. Their resources are available to you free of charge. To contact a Solutions Student Loan Repayment Advisor, email or web chat, or call them at 1-877-331-3262.