COVID-19 FAQ
Check Back Frequently For Updates
HELPFUL LINKS
This is an evolving situation. Please refer to the most recent information presented.
Building Maintenance/Cleaning Questions
What have you done to ensure the campus is cleaned and is safe for students to return?
Both NAA campuses have been cleaned and sanitized.
- TAMPA BAY ONLY: additionally, the interior of the main TB campus has been freshly painted and the floors have been resurfaced.
Did you sanitize the building?
Yes, both campuses have been sanitized.
Financial Questions
We don’t have money; can we get an advancement?
We are looking into some grant resources. If you need to request more funds please contact your Financial Aid office for assistance:
- New England Campus Financial Aid Team: [email protected]
- Tampa Bay Campus Financial Aid Team: [email protected]
NAA has received funding from the Higher Education Emergency Relief Fund (HEERF), in accordance with 1800 (a) of the CARES ACT, which will be disbursed to eligible students.
IMPORTANT: In order to receive the aforementioned HEERF funds, you must complete the NAA HEERF Form and it must be submitted no later than Monday, May 11th, 2020. The Business Office will disburse the HEERF in the form of a check. Your immediate completion of the HEERF form is appreciated so that we can process timely. We will notify students via text message when checks have been processed and are ready.
Do we have to make our tuition payments this month?
We are offering flexibility to the students that are making monthly payments.
Please contact the Business Office to discuss your personal account: [email protected]
Are we still going to be getting our May stipend?
NAA has received funding from the Higher Education Emergency Relief Fund (HEERF), in accordance with 1800 (a) of the CARES ACT, which will be disbursed to eligible students.
Thus, May stipend checks will not be disbursed by NAA. NAA only receives federal funding as students satisfactorily progress in the program, earning hours and academics. NAA issued stipends in April which was prior to earning all hours and academics as classes were temporarily paused on 3/15/20.
IMPORTANT: In order to receive the aforementioned HEERF funds, you must complete the NAA HEERF Form and it must be submitted no later than Monday, May 11th, 2020. The Business Office will disburse the HEERF in the form of a check. Your immediate completion of the HEERF form is appreciated so that we can process timely. We will notify students via text message when checks have been processed and are ready.
Are we going to get our housing payment (BAH) from VA?
Please refer to the VA’s website https://benefits.va.gov/gibill/
We have had our attorney draft a letter and will be sending it to Secretary Willkie soon, requesting that our students BAH continue to be paid since we have been unable to hold classes as normal due to the COVID-19 crisis and the effect it has to our training and business operation since a large portion of our training must be completed in the presence of an A&P certified technician (practicals and labs)
Education Questions
What happens to my missed time from before COVID-19?
All missed time and material will need to still be made up. Students will be
placed on appropriate action plans to meet the NAA curriculum requirements. Please contact the Education Department if you have additional questions or would like to discuss your individual situation.
- Visit the NAA website directory and click on the link to email your instructor based on your current term: https://naa.edu/directory
Do we still have to make up all hours before term change?
Students will be placed on action plans which will give them the opportunity to move forward
successfully.
- Visit the NAA website directory and click on the link to email your instructor based on your current term: https://naa.edu/directory
When are we going to be able to make up hours?
NAA will notify students when we can accommodate make-up under the COVID-19 guidelines given by the state.
Will I still get a summer break?
The dates for Summer Break have been adjusted. This will be addressed when classes are back in session and the new dates of summer break will be provided.
Since you moved my spring break, will you reimburse my travel plans I had to cancel?
Unfortunately, in a situation such as this, we cannot reimburse you for your travel plans. We recommend contacting your vacation vendors directly as many of them have been making concessions for modification.
Can I move from term to term with hours?
If you currently have missed time that was prior to the current COVID-19 situation, you will be put on an action plan. You must meet the requirements of the plan to progress.
What happens if I can’t return to school?
You need to contact your Assistant Director Of Education to discuss.
- Visit the NAA website directory and click on the link to email your ADOE based on your campus and program: https://naa.edu/directory
What happens if I get sick?
You need to contact your Assistant Director Of Education to discuss.
- Visit the NAA website directory and click on the link to email your ADOE based on your campus and program: https://naa.edu/directory
Should I continue to go into aviation. Isn’t the industry in trouble?
The aviation industry is receiving 25 billion in the bailout and combines with the low price of oil, we expect as soon as the travel ban is lifted, we expect the industry should bounce back quickly. No one has a crystal ball at this point but we are in better shape than a lot of industries out there.
Do we have to pay our balance before we test?
Yes, we cannot waive the requirement for your balance to be current in order to test.
What is going to be our new graduation date?
At this time, we do not have graduation dates set due to the interruption in
training. When the campus is re-opened and resumes normal operation, we
will solidify plans for future graduations.
I heard that the government gave schools money to give to students, is that true?
NAA has received funding from the Higher Education Emergency Relief Fund (HEERF), in accordance with 1800 (a) of the CARES ACT, which will be disbursed to eligible students.
IMPORTANT: In order to receive the aforementioned HEERF funds, you must complete the NAA HEERF Form and it must be submitted no later than Monday, May 11th, 2020. The Business Office will disburse the HEERF in the form of a check. Your immediate completion of the HEERF form is appreciated so that we can process timely. We will notify students via text message when checks have been processed and are ready.